Mike Wright  |  October 15, 2014 Consider this… Where is innovation born? Sure, sometimes it happens like Newton where an apple falls and you get that stroke of genius, but probably more often than not, innovation isn’t a singular individual ah-ha moment. Instead, most innovations are born in places where ideas can combine, even collide with one another, to […]

Ryan Cope  |  October 22, 2014 There is no question that good customer service is vital to any healthy company. Just as important, if not more, is the service given between colleagues and departments (or internal customers) within the organization. In fact, how employees treat each other is highly reflective of the way they treat their customers. […]

Ryan Cope  |  October 27, 2014 This month marks the 106th anniversary of one of the most innovative and life-changing products in history, the Ford Model T. Of course, the Model T wouldn’t have been the success that it was without the leadership and business acumen of its creator, Henry Ford. Before 1908, cars were a luxury that only […]

Kevin Cope  |  December 10, 2014 Have you ever found yourself in one of these situations? You’re talking with a senior leader of your company and wish you could say something really insightful to show your knowledge of the business, but your brain goes numb and you can’t come up with anything meaningful. You’re attending a meeting […]